Shipping & Returns

Processing and Handling

  • Most weekday orders received before 11AM PST are shipped the same day.
  • Sales tax is charged on California orders.
  • Origination: Ships from Los Angeles.
  • Custom Printing: Adds 1 day to handling time. 

Shipping Options

  • UPS Ground     4-6 Business days
  • UPS 2nd Day    2 Business days (excluded from shipping promotion)
  • UPS Next Day   1 Business day (excluded from shipping promotion) 

Free Shipping Promotion

  • Orders of $99 or more qualify for Free UPS Ground Shipping within continental U.S.
  • Excluded: Alaska, Hawaii, U.S. Territories, Guam, APO. Standard UPS Shipping Rate plus 10% is applied to these destinations.
  • Tax and Shipping calculated at checkout.
  • Free Shipping calculations do not include shipping charges or sales tax and after sales promotions. 

Return Policy

  • Items must be in unused and saleable condition.
  • No returns on discontinued merchandise (except for defects, upon approval).
  • No returns on close-out or overstock sale products.
  • Custom printed extension cords are non-returnable unless defective.
  • A 20% restocking charge will be applied to unauthorized returns.
  • Customer is responsible for paying any and all return freight costs. 

Return Authorization (RA)

  • Email us at customerservice@milspecdirect.com
  • Call us (800) 279-3817 extension 4832
  • Include RA Number and Complete Contact Information
  • Refunds are applied to the payment method used and are contingent upon receipt of the product, less shipping and restocking fees.
  • All sales final after 90 days.